THINGS TO KNOW ABOUT YOUR BUS TRIP (updated 1/7/2025)
PRICE INCLUSIONS: Roundtrip, deluxe motorcoach equipped with air conditioning, rest room, reclining seats, and large picture windows. All included meals, sightseeing admissions, and accommodations are listed under the “Tour Includes” section of each trip.
BAGGAGE: Each person may bring (1) bag and (1) carry-on item (carry-on bags are the responsibility of the passenger and must fit in the overhead compartment or under the seat in front of you).
SEATING: Motorcoach seats are assigned once you are either deposited or paid in full. Seats are assigned from front to back. The earlier you sign up and pay, the more forward your seat will be.
RESERVATIONS: When you sign up for a bus tour, a deposit must be received within (2) weeks; otherwise, you risk cancellation. Full and final payment is due (60) days prior to tour departure.
ITINERARY: Every effort will be made to accommodate the planned itinerary for each trip; however, each itinerary is subject to change with or without prior notification.
CANCELLATIONS & REFUNDS:
Due to our operational requirements, Trustworthy Travel must secure payments and reservations for motorcoach tours, which may involve non-refundable costs such as show tickets, hotel stays, and transportation. If you cancel your trip, your refund options may be limited. To protect your investment, we recommend purchasing trip insurance. Please ask for details.
1. **Deposits and Payments: All Payments for bus trips are nonrefundable unless your ticket can be resold.
2. **Medical Condition Exception: In case of a serious medical condition, Trustworthy Travel will do everything possible to secure a refund from the various vendors associated with your trip. Any refund received from these suppliers will be in the form of a Future Trip Credit (FTC). The amount of the FTC will depend on the policies of various entities involved in your trip, such as the tour operator, hotels, ticket providers, venue admissions and restaurants. If Trustworthy Travel receives no refund for your cancellation, they cannot refund you. You may be asked to provide documented proof of illness or medical condition.
3. **Cancellation Fees: Cancellations made within 60 days before the departure date will incur a $50 per person administrative fee.
4. **Cancellation within 7 days of departure: No refunds or FTC’s will be received if cancellation is within 7 days of departure – no exceptions.
5. **Trip Transfers: Please be advised that transferring from one tour to another is considered a formal cancellation of the original tour. Trip transfers within 60 days of the original trip departure will incur a $50 per person administrative fee.
TIPPING: Gratuities for the Motorcoach Driver and Trustworthy Travel Tour Director are not included in the tour package price, but are warmly appreciated. The amount of gratuity is entirely at your discretion. As a helpful guideline, the industry standard typically falls in the range of $4-6 per person, per day. Thank you for considering this gesture of appreciation!
DEPARTURES: You will be called 1 week prior to departure to be advised of departure times and boarding points. Itineraries and luggage tags will be mailed or given to you on the morning of departure. Passengers should arrive a minimum of 15 minutes prior to the designated pick-up time.
LOW PARTICIPATION: Trustworthy Travel is dedicated to providing the motorcoach tours as scheduled. If a trip is canceled due to low participation, clients can either receive a full refund or transfer their funds to another trip. We appreciate your understanding.
PICK-UP POINTS: Trustworthy Travel, Mifflintown & Mifflin County Library, Lewistown. For trips traveling via route 322 East, additional pick-up points are available: Newport Park-n-Ride and Dauphin Park-n-Ride.
TRIP INSURANCE: available for purchase for multi-day bus trips, cruises, and tours. Ask for details.
DISCLAIMER: All information contained on this website is presented in good faith, however we accept no responsibility for errors or omissions that may have occurred during the publishing of content on this website.
*** By signing up for a tour, you acknowledge and accept these terms. If you have any questions, please reach out for clarification. ***
Thank You for putting your trust in Trustworthy Travel to provide an enjoyable vacation at the best value! Karen & Roger Stutts, Owners